How To Mac Os From App Store

How to get a refund for Mac App Store purchases and in-app purchases isn't clear, but it is possible within 2-7 days!

  • Now that your Mac is safely backed up, launch the Apple Mac App Store by clicking the blue “A” icon parked on your Mac’s Dock. Alternatively, you can click the Apple icon located in the top left.
  • 6 Steps to Get a Mac App Store Refund. The easiest way to request a refund is using the 'Your receipt from Apple' email. Apple sends this email receipt after any purchase on the App Store, iTunes, or Apple TV (you can use these steps for iOS apps too). Follow the step-by-step guide to request your refund for any Mac App Store purchase.
  • Since the Mac App Store in Snow Leopard was appended to the existing OS infrastructure with the OS X 10.6.6 update, its removal was relatively easy and just required users to remove the App Store.

If you have a problem with a Mac app you purchased from the Mac App Store, you can request a refund directly from Apple. You need to have a valid reason for the request—it's not a way to get free apps or trials—but if you accidentally buy an app, buy the wrong app, or don't get the app (wrong macOS version), you can get your money back.

Note: You can only request refunds for Mac (or iOS) apps you purchased in the last 90 days.

If you have access to a Mac running OS X Yosemite or older it is possible to see old versions of Mac OS X in the Mac App Store. Yosemite, Mavericks and Mountain Lion can all be seen here. In App Store on your Mac, find and download apps, subscribe to Apple Arcade, and get app updates for your Mac computers.

6 Steps to Get a Mac App Store Refund

The easiest way to request a refund is using the 'Your receipt from Apple' email. Apple sends this email receipt after any purchase on the App Store, iTunes, or Apple TV (you can use these steps for iOS apps too).

Follow the step-by-step guide to request your refund for any Mac App Store purchase:

  1. Open the iTunes Receipt Email: 'Your receipt from Apple.'

  2. Click the link to 'Report a Problem' for the app that you want to be refunded in the receipt email

  3. Log in to your Apple ID account to see your last 90 days of App Store purchases

  4. Choose 'Meant to purchase a different item' or 'Didn't mean to purchase this item'

  5. Type a reason and explain why you believe you should get a refund

  6. Wait 2-7 days for a response and refund (see the tips below on how to get a positive result)

How To Mac Os From App Store

Missing Your macOS App Receipt?

If you deleted your receipt email, or if you did not get a receipt email from Apple, there are a few more steps you will need to do.

Follow the steps below to find your Purchase History:

  1. Open iTunes and click on your iTunes Account settings

  2. Log in with your Apple ID that purchased the app

  3. Scroll down to your Purchase History, and click on 'Show All'

  4. Find the app you want to be refunded and click on the 'More' button on the right side

  5. Click on the 'Report a Problem' to request your refund

  6. Follow the steps above to get a refund (plus, read the tips below for best results)

Warning: Your Refund Request May Be Rejected

Your requests might be rejected if they are too frequent, or your story doesn't add up. Make sure that you are genuine and respectful with your request. If Apple thinks you are trying to game the system, they will not refund the purchase.

Dear <Customer_Name>,

I've carefully considered your request for a refund. While I understand
this purchase was unintentional, your account history shows a previous
refund for an accidental purchase on March 26, 2009. Because the iTunes
Store has already made an exception to the Terms of Sale for you, I cannot
grant you a refund for this purchase.

Sincerely,

Kate

Let me know down below what you tried to get refunded and what happened.

5 Tips for Successful Mac App Store Refunds

  1. Don't get angry or upset.
  2. Treat the customer service representative (and developer) with respect—they want to help you.
  3. Don't regularly request refunds.
  4. Don't wait—make the request within the first 90 days.
  5. If all else fails, dispute the charges with your credit card company.

Please Be Friendly

Recently I had a customer leave a negative review on my Super Easy Timer Mac App. It wasn't the right fit for them, due to limitations in version 1.0.23 (Super Easy Timer doesn't support multiple timers).

They complained they couldn't get a refund because the app didn't work like they expected, so they gave the app 1 star.

As an app developer, I can't refund you if you complain, and leaving a 1-star review isn't friendly.
You can get your money back if you ask nicely to Apple via the process above.

Developers are people too, and we do have feelings. Since 2011, I've had to develop a thick skin because some people become negative monsters on the internet. If you wouldn't say it to my face, don't write it for the world to see.

Subscription and Apple Support

If you need help with subscriptions and other App Store Purchase related issues, check out Apple's Subscriptions and Purchases help guide.

Let me know if you have questions below, or follow me on Twitter @PaulSolt

You are downloading a software update or an app on your Mac. Suddenly, you change your mind and no longer want to download it. How would you cancel downloads of Mac App Store apps or updates?

Though it’s quite simple to cancel Mac App Store downloads, the little process might not be known to many folks. Why? It’s because the “Cancel” button unlike “Pause” is slightly under the wraps. Let me show you how it’s done!

How to Cancel Mac App Store Downloads or Updates

Step #1. Assuming you are downloading the software update or any app on your Mac. Launch App Store on your computer.

Step #2. If you are downloading any updates, click on the Updates tab.

Step #3. Now, you need to press and hold the Option (⌥) key. It will change the pause option into Cancel. Click on Cancel while still holding the Option (⌥) key.

Likewise, if you are downloading any app, click on Purchase tab. Press and hold the Option key and then click on Cancel.

Step #4. A popup will appear on the screen asking you to confirm. Click on Cancel Download.

Note: When it shows installing, you won’t be able to cancel the app download. So make sure to avert the process when it’s in the initial stage.

That’s it!

Wrap Up

Told you it’s a lot easy but slightly tricky? Now, use these same process to avert Mac App Store downloads.

There is another way you can cancel downloads on your Mac. Simply disconnect your computer from internet → a popup menu will appear on the screen saying “(x) failed to download.” → click on OK.

You would like to check out these posts as well:

Mac Os Download

Have any feedback? It would be nice to know your valuable feedback in the comments below.

The founder of iGeeksBlog, Dhvanesh, is an Apple aficionado, who cannot stand even a slight innuendo about Apple products. He dons the cap of editor-in-chief to make sure that articles match the quality standard before they are published.

Apple App Store Mac Os

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